Caesars Windsor
Caesars Windsor

Caesars Windsor is a land-based casino resort open 24 hours a day in Windsor, Ontario.

Caesars Windsor Casino Canada Overview

Real Casino, Real Action

Resort Facilities Beyond the Floor

The casino in Windsor is part of a larger integrated resort that expanded significantly in 2008, adding a hotel tower, ballroom spaces, and the Colosseum - a dedicated performance venue for concerts and live events.

Guests who are not focused solely on gaming can use the meeting facilities, multiple dining outlets, and bars spread across the property. The riverfront location along 377 Riverside Drive East places the resort directly opposite the Detroit skyline, which makes it a cross-border draw for visitors from both sides of the border. Accommodation, entertainment, and dining are all available on-site, so a single trip can cover several purposes without leaving the property.

Caesars Windsor — main page of an entertainment destination

Gaming Floor at Caesars Windsor

Caesars Windsor sits on the Windsor riverfront, directly across from Detroit, with a gaming floor of roughly 100,000 square feet. The casino operates 24 hours a day, every day of the year, so you can plan your visit around your own schedule rather than the opening hours. On the floor there are about 2,500 slot machines covering different denominations and formats, plus more than 75 live-dealer tables offering blackjack, roulette, and the usual mix of casino classics you would expect from a large property.

The poker room follows a separate timetable that is worth checking before you travel. From Monday to Thursday it opens at noon and runs until late that night. On Friday it opens at noon and then remains in play right through the weekend, closing only at 6 a.m. on Monday morning. For anyone planning a weekend poker session, that gives quite a long, uninterrupted window of action.

FeatureDetail
Gaming floor size~100,000 sq ft
Slot machines~2,500
Live table games75+ (24/7)
Poker room hoursMon-Thu noon to late; Fri noon - Mon 6 a.m.
Operating hours24/7, year-round
Address377 Riverside Drive East, Windsor, ON N9A 7H7

There is a small but practical tip here. Wherever you are heading, it always helps to confirm the specific room or game schedule, not just the overall casino hours. Not every part of the property uses the same clock, and finding a closed door when you arrive is frustrating.

Getting onto the Gaming Floor

Before anyone reaches the gaming area at Caesars Windsor, a few entry conditions have to be met. They are straightforward, but some of them are absolute and there is no flexibility around them.

Guests must be at least 19 years old, which is the legal gambling age in Ontario. That rule does not have exceptions. Valid identification can include a provincial or state driver’s licence, a provincial ID card, a state ID, a passport, a U.S. passport card, or a valid VISA permit. Quebec-issued provincial cards are not accepted. Security staff check ID at the entrance, confirm age, and review exclusion records.

If your name appears on OLG’s My PlayBreak self-exclusion list, or on any Caesars Entertainment self-exclusion, you are not allowed on the gaming floor. The same goes for anyone with a current trespass notice or a court order that restricts access to the property. Once security clears you, you can move freely around the floor. Slots, table games, and the poker room are all open without extra registration at each area.

There are several groups of people who are not permitted to gamble here under any circumstances. That includes Caesars Windsor employees, officers and board members of the operating company, employees and members of the Alcohol and Gaming Commission of Ontario, and specified officials connected to OLG. For most visitors this will not apply, but the restriction is built into how the property is run.

Guests who want to earn loyalty rewards from the start of their visit can stop by the Caesars Rewards desk, which sits directly on or near the main gaming floor.

Caesars Rewards Loyalty Program

Caesars Windsor participates fully in the Caesars Rewards program, so qualifying casino play, hotel stays, dining, and show tickets all earn loyalty credits on the same shared system. Those credits and tier points connect with the larger Caesars network, including locations in the United States and other partner venues in the brand.

Enrollment is free. It is handled on-site at the Caesars Rewards desk, where you receive a physical card linked to a central account. That account then tracks your eligible activity at Windsor and at other Caesars Rewards properties.

At Caesars Windsor specifically, points can be used in several ways:

  1. Turn loyalty credits into gaming credits for slot machines or table game sessions.
  2. Apply discounts to hotel rooms or, where available, book complimentary nights in the resort towers.
  3. Use credits toward dining at participating restaurants and bars on the property.
  4. Redeem for entertainment tickets at the Colosseum performance venue.
  5. Climb through tier levels that unlock extra benefits at Caesars locations across the network.

As long as the account stays active under normal program rules, points do not expire. Guests from the United States who already hold a Caesars Rewards card can link their Windsor play directly to that existing profile, which makes cross-border visits feel smoother.

Resort Amenities and Entertainment

The resort is not only a casino floor with hotel rooms around it. A major expansion in 2008 added an additional hotel tower, the Colosseum entertainment venue, and dedicated ballroom and meeting areas, giving the property the feel of a full-scale resort complex.

The Colosseum brings in concerts and live shows throughout the year, with artists and performers drawn from across North America. Lineups change regularly, so checking the schedule in advance is usually worth the effort if a show is part of your trip.

The hotel offers several hundred guest rooms and suites, many of them facing the Detroit River and looking out toward the Detroit skyline. Inside the resort, guests will find multiple restaurants and bars that cover casual, mid-range, and more formal dining styles. Because of this mix, Caesars Windsor also serves as a venue for conferences, corporate meetings, and private celebrations, not just leisure stays.

AmenityDescription
HotelMulti-tower riverfront accommodation
The ColosseumLive entertainment and concert venue
Restaurants and barsMultiple on-site dining options
BallroomsEvent and meeting spaces
LocationWindsor riverfront, adjacent to Detroit-Windsor Tunnel

The physical location is a key part of how Caesars Windsor operates. It sits on the Canadian side of the Detroit-Windsor border, directly by the river and near the Detroit-Windsor Tunnel entrance. Guests driving or walking through the tunnel from Detroit emerge within easy walking distance of the resort entrance, which makes same-day cross-border visits quite manageable.

Payment Methods

  • Interac

    Interac

  • Skrill

    Skrill

  • Paypal

    PayPal

  • Maestro

    Maestro

  • Visa

    Visa

  • Mastercard

    Mastercard

  • Neteller

    Neteller

Entry Rules and Age Requirements

Anyone entering Caesars Windsor must be at least 19 years old, in line with Ontario provincial law for casino gambling. Valid primary identification is required and accepted forms include a provincial or state driver’s licence, a provincial identification card, a passport, or a US passport card.

Entry is refused to individuals on a self-exclusion program, anyone trespassed from the property, persons restricted by court order, and those showing signs of intoxication. Employees of the operator, certain registered suppliers, trade union executives representing casino staff, and members of the AGCO or OLG are also prohibited from gambling on the premises.

Caesars Windsor — entertainment and gaming at a landmark destination

Responsible Gambling Tools and Self-Exclusion

Caesars Windsor holds RG Check accreditation from the Responsible Gambling Council, a certification it first received in 2012 as the first gaming facility worldwide to achieve it. RG Check looks at properties under eight standards: corporate policies, self-exclusion systems, advertising and promotional conduct, tools for informed decision-making, how staff assist guests with gambling problems, access to money on-site, venue and game design, and employee training.

Self-exclusion here is available through two main routes. Guests can go directly to the Security Operations Centre at Caesars Windsor and request to enroll. Alternatively, they can contact Hotel-Dieu Grace Healthcare’s Centre for Problem Gambling and Digital Dependency to start the process off-site. Once enrolled, individuals are barred from entering the gaming floor and cannot claim prizes or winnings at any OLG location or at Caesars Entertainment properties covered by the agreement. In Ontario, the exclusion ties into the province-wide My PlayBreak program across all OLG sites.

On the property, guests have access to a Responsible Gambling Specialist, who can be reached by phone or via email at [email protected]. There is also a PlaySmart Centre on-site with printed information and staff support. For those who prefer outside resources, ConnexOntario Problem Gambling Services operates a 24/7 helpline at 1-866-531-2600.

All Caesars Entertainment team members complete Responsible Gaming Awareness training within 30 days of joining. Staff who deal directly with guests repeat key training annually. In addition, selected senior team members act as Responsible Gaming Ambassadors, with specific training on how and when to approach guests who might need help. It is a more proactive way of handling responsible gambling than what some properties choose to do.

Ownership, Regulation, and History

The physical casino complex belongs to the Government of Ontario, with day-to-day operations handled under contract by Caesars Entertainment. Oversight is shared between the Alcohol and Gaming Commission of Ontario and the Ontario Lottery and Gaming Corporation. OLG functions as the provincial gaming authority and manages the Casino Operating and Services Agreement with Caesars Entertainment Windsor Limited.

A temporary Casino Windsor opened in May 1994. The permanent complex on Riverside Drive started operating on July 29, 1998. In 2008, a large expansion added a hotel tower, the Colosseum venue, and ballroom facilities, and the brand changed from Casino Windsor to Caesars Windsor, folding the resort into the global Caesars Rewards structure.

The agreement between OLG and Caesars Entertainment is a long-term operating contract. Around 2025, OLG began a competitive process for awarding the next operating agreement, which attracted public attention and comment. Specific renewal terms and outcomes from that process are still being settled.

Contact and Visitor Information

Guests can contact Caesars Windsor through the following verified channels:

  1. Toll-free inquiry line: +1 800-991-7777
  2. Local casino phone: (519) 258-7878
  3. Responsible Gambling Specialist email: [email protected]
  4. ConnexOntario Problem Gambling helpline: 1-866-531-2600
  5. Official resort website: caesars.com/caesars-windsor

The address is 377 Riverside Drive East, Windsor, Ontario, N9A 7H7, Canada. The resort faces the river and sits beside the Canadian entrance to the Detroit-Windsor Tunnel. Guests will find parking, hotel check-in, and casino access using the Riverside Drive frontage.

For reservations, promotional details, and current policy information, it is best to rely only on the official caesars.com website. Third-party sites that reference the Caesars Windsor name are not confirmed as official channels and may present outdated terms or omit current responsible gambling resources, so a quick check of the primary site helps to keep everything aligned with the actual property.